Construction handover, reinvented

Eliminate post-construction risk. Hand over a financially stable asset.

Substrata AI captures every asset from your construction documentation and turns it into a complete, independently certified handover package: the maintenance schedule, capital works plan, operation manuals and depreciation schedules a building needs to be run, funded and insured properly from day one. Captured at source, automatically, before the building is even handed over.

Independently certified by MBM, Chartered Quantity Surveyors (RICS), before the package reaches the owners corporation
Certified maintenance schedules and 40-year capital works plans delivered on live residential developments, traceable to source
Integrated with Procore and DLP Manager, so drawings come in and the building record flows out with nothing re-keyed

Certified, delivered and insured with

MBM: Chartered Quantity SurveyorsDLP ManagerUnlockt: Building Risk Advisory

From construction documentation to a managed asset

A developer's incentive ends at completion, yet a complex asset transfers to people who aren't equipped to run it. Owners can't maintain what they can't see, strata managers can't set levies against a capital works forecast that doesn't exist, developers stay exposed through the defects liability period, and insurers can't price the risk. Every one of those problems starts in the same place: the data needed to run the building was never handed over.

Today

Thousands of pages of construction documentation handed over as unstructured PDFs. Assets buried in schedules. No usable maintenance, capital or compliance data.

With Substrata AI

Every asset extracted and structured automatically into foundational building data: a maintenance schedule, a funded capital plan and a certified record, so the building is ready to manage, fund and insure from day one, and the data keeps working for decades.

Foundational building data

Asset register
Maintenance schedule
Capital works plan
Compliance baseline
O&M Manual
Homeowners Manual
Depreciation schedule

The result is post-construction risk designed out before the keys change hands. The developer hands over a financially stable asset, owners get a building that is funded and maintainable from day one, and the data keeps working to manage risk for decades.

Who it's for

Built for everyone who inherits the building

Four parties inherit the building at handover. The same certified record serves each of them.

Developers

Hand over a financially stable asset and close out the defects liability period on the same record, and give the people who run the building structured data in a format they can actually use.

Strata managers

A certified maintenance schedule and a funded capital works plan to levy against from day one, so the first budget is built on real numbers instead of an estimate.

Building managers

Every asset, its maintenance regime, its warranty and the contractor who installed it, in one place, plus trade-ready scopes of work to go straight to market.

Insurers

Deliver an insurer-ready evidence base at handover. When insurers can assess risk confidently from day one, they underwrite less defensively.

The handover package

What we deliver

Everything a building needs at handover, produced from one set of construction data, certified by an independent Quantity Surveyor and delivered through the portal.

Certified Maintenance Schedule

Every common-property asset with its maintenance and inspection activities, frequencies and estimated costs: the schedule the building is run on from day one. Independently certified and ready for the first AGM.

40-Year Capital Works Plan

A 40-year capital expenditure forecast for every major common-property asset: expected life, replacement timing, inflation-adjusted costs and recommended annual fund contributions, independently certified and data-linked to the maintenance schedule. Delivered as Word and Excel, plus a live capital works model online that updates as the building changes.

QS certification of both

Independent review and certification of the maintenance schedule and the Capital Works Plan by MBM, Chartered Quantity Surveyors (RICS). The QS Certification Statement is delivered to the owners corporation before the first AGM.

O&M Manual

The building's operations and maintenance manual: each asset's maintenance regime, its warranties, the subcontractor and supplier register and the system documentation, assembled from the handover set and linked to the asset register.

Homeowners Manual

A plain-language guide issued to every lot: what the owner maintains and what the owners corporation maintains, how the building's systems work, the warranties, and who to call.

Onboarding videos

Short walkthrough videos for owners, committees and the strata manager, covering the building's systems, the maintenance obligations and how to use the handover package.

Scope of Works maintenance pack

Ten trade-specific Preventative Maintenance Agreements scoped from the maintenance schedule, so the strata manager can go straight to market for maintenance contractors.

Depreciation schedules

Per-lot Division 40 and Division 43 depreciation schedules, in diminishing-value and prime-cost form, produced from the building's real record with QS-reviewed methodology.

Every deliverable is built from the same asset register, so the schedule, the plan, the manuals and the depreciation figures agree with each other.

Sample deliverables

Sample deliverables you can click through

De-identified from a certified handover: a 150-lot mixed-use scheme, residential apartments over ground-floor retail with two basement levels. Structure, task detail and figures are indicative samples of what we deliver.

The workbook the strata manager receives: one row per asset task, costed by trade. Select a trade to filter the sheet.

Assets in this trade

109

Indicative annual cost

$177,684

Cost basis

Excl. GST, today's dollars

CodeAssetLocationQtyTasksFrequencyTypeAnnual cost
AR01Bin HoistBasement 01, Ground Level2
  • Inspect lifting chains, cables, and pulleys for wear, tension, and proper lubrication
  • Test all safety interlocks, emergency stop buttons, and gate sensors to ensure safe operation
  • Check hydraulic systems (if applicable) for fluid leaks, hose degradation, and correct pressure levels
QuarterlyMaintenance and inspection$2,514
AR02Flood BarrierGround Level2
  • Inspect EPDM or rubber seals for perishing, shrinkage, or damage that could compromise watertightness
  • Perform a trial deployment of the flood barrier to ensure all components fit together smoothly and lock securely
  • Clean and clear deployment tracks, channels, and mounting points of any dirt or debris
AnnuallyMaintenance and inspection$629
AR03Roller Shutter / Garage DoorGround Level / Basement 011
  • Lubricate vertical guides, bearings, and roller drum assembly
  • Check motor drive limit switches; adjust open/close positions
  • Inspect slats, bottom bar, and guides for impact damage
QuarterlyMaintenance and inspection$950
AR04SkylightLevel 01, Level 026
  • Inspect skylight glazing or acrylic domes for cracks, crazing, or UV degradation
  • Check perimeter flashings and weather seals for watertightness and signs of leakage
  • Clean the exterior surface of the skylight to ensure maximum light transmittance
AnnuallyMaintenance and inspection$1,048
AR05Painting System — Internal Common AreasCommon Areas — All Levels1
  • Inspect condition of painted surfaces across common area walls, ceilings, and doors; check for peeling, bubbling, staining, or physical damage
  • Document areas requiring touch-up and apply paint to minor damaged areas as required
AnnuallyMaintenance and inspectionIncluded
AR06Garbage Chute CleaningGarbage chute / waste rooms6
  • Clean garbage chute, hoppers and accessible chute components to agreed annual scope
  • Deodorise and sanitise chute surfaces as required
  • Attend blocked chute clearances on schedule-of-rates basis when instructed
AnnuallyMaintenance$2,970
AR07Pest Control - Common AreasCommon areas / waste areas1
  • Undertake common-area pest treatment to agreed scope
  • Inspect bait stations / treatment points and record activity
  • Provide service report and recommendations for hygiene or exclusion works
QuarterlyMaintenance$3,690
AR08Parcel LockersGround Level / Mail Room1
  • Annual maintenance, hardware checks, software/firmware updates per the supplier's service-level agreement.
AnnuallyMaintenance and inspection$2,578
AR09Common Area CarpetCommon corridors, lift lobbies, stairs1
  • Annual professional steam clean by CRI-certified cleaner. Daily vacuuming and spot cleaning by cleaning contractor. Annual condition inspection.
AnnuallyMaintenance$4,050
AR10Letterboxes (150 units)Ground floor / entry150
  • 3-monthly cleaning (coastal regime), 6-monthly hardware/lock check, annual visual.
QuarterlyMaintenance and inspection$1,620
AR11Building Signage (Statutory & Wayfinding)Common areas, stairwells, fire exits, lobbies1
  • Annual legibility inspection of statutory and wayfinding signage. Clean with Sugar Soap only.
AnnuallyMaintenance and inspection$540
AR12Outdoor Park FurnitureAll common outdoor areas — park furniture, seating, tables1
  • Monthly wash-down. Hardwood timber components: oil at 3 months installation, 6 months, then yearly.
MonthlyMaintenance$1,080

"Included" marks assets serviced under the trade's bundled maintenance contract, priced at the contract line.

Every figure above traces back to the same asset register: the schedule, the plan, the manuals and the depreciation figures agree with each other.

Insurance partnership with Unlockt

The price of risk is set by what the building can prove

An insurer prices what it can see. An insurer-ready evidence base at handover means the building is assessed on what is actually in it rather than on assumption, and when insurers can assess risk confidently from day one they underwrite less defensively.

A sum insured that holds up

Replacement values come off the same QS-certified cost spine as the capital works plan, so the figure is evidence-based and defensible at every renewal instead of last year's number carried forward.

The evidence underwriters ask for

Insurers scrutinise new buildings for deferred repairs and undocumented maintenance, particularly around water ingress, façades and ageing plant. A certified asset register and a maintenance schedule with a completion record answer those questions before they are asked.

Placed by Unlockt

Unlockt uses the same building record to advise on, price and place the cover, from decennial liability during construction to strata insurance at handover and the renewals that follow.

For developers and strata managers

One building record does two jobs: it certifies the handover and it evidences the risk. It is worth most when it starts at practical completion, so talk to us before the building is handed over.

Visit Unlockt →

Insurance is arranged by Unlockt (Unlockt Insurance Solutions Pty Ltd, an authorised representative of Ausure Pty Ltd, AFSL 238433). This page contains general information only; consider the relevant Product Disclosure Statement before acquiring any insurance product.

After handover with DLP Manager

The data keeps working after handover

Underwriters assess a building on four things: how much defect exposure is still open, how well the building is documented, whether maintenance is actually being done, and how transparent the risk picture is. The handover package answers three of them on day one, and the DLP Manager integration answers the fourth.

Maintenance that can be evidenced

Every activity, its frequency and its cost, tracked against the schedule as it is completed. Documented maintenance is what separates a straightforward renewal from a difficult one.

Levies that hold

The capital works plan funds replacement across a 40-year horizon, so the owners corporation budgets against real costs instead of discovering them as special levies.

A benchmark that improves

Every building the platform processes sharpens the cost and lifecycle data behind the next one, so the estimates a building is run on get more accurate over time.

These capabilities grow as the wider Substrata Group builds on the same foundational data.

How it works

Three steps to a certified handover

From construction documentation to a certified, delivered handover.

1

Connect or send your construction documentation

Connect your Procore project or send drawings and specs. That's all we need.

2

AI extracts and structures every asset

Into your asset register, maintenance schedule, capital works plan and the manuals built on them.

3

QS-certified and delivered

Your certifying QS reviews and certifies online; the package is delivered through the portal before your AGM.

Certification

Independently certified. Defensible for the life of the building

Every maintenance schedule and capital works plan we deliver is reviewed and certified by MBM, Chartered Quantity Surveyors (RICS), before it reaches the owners corporation. The certification confirms that the maintenance schedule supports the initial levy estimate and that the capital works plan funds the replacement of every major common-property asset over its life.

Because every line item is built from the construction drawings and specifications, each one traces back to the sheet it came from. If a question is raised at an AGM, during the defects liability period or in an insurance placement, the evidence trail is structured and auditable.

Where state legislation prescribes a statutory maintenance schedule, capital works fund plan or certification timing, the package is issued on the prescribed form and certified to meet it.

What certification covers
Every scheme, every deliverable
Certified
Chartered Quantity Surveyor (RICS) certification of the maintenance schedule and the capital works plan
Certification that the maintenance schedule supports the initial levy estimate
Every asset and cost traceable to the source drawing or specification
Prescribed statutory forms and certification timing met wherever they apply
Substrata AI + MBM
Certified

Certified deliverables

Maintenance Schedule & Capital Works Plan

Two independently QS-certified products, produced from the same construction data.

Certified Maintenance Schedule

The building's maintenance schedule, built from the construction drawings and independently certified, ready for the first AGM.

  • Send us your construction documentation, we handle everything else
  • Complete maintenance and inspection schedule for every common property asset, activity descriptions, frequencies, and estimated cost per activity
  • Issued on the prescribed statutory form wherever state law requires one, ready for the first AGM
  • Independent review and certification by MBM, Chartered Quantity Surveyors (RICS) and members of the Royal Institution of Chartered Surveyors, confirming the maintenance schedule supports the initial levy estimate.
  • QS Certification Statement delivered to the owners corporation before the first AGM.
  • Completion tracked against the schedule after handover, so maintenance can be evidenced at renewal

Send us your construction documentation and we'll scope it for your building.

40-Year Capital Works Plan

Without a capital forecast, strata managers can't budget levies, reserves run dry, and owners get hit with special levies. The Capital Works Plan fixes that from day one.

  • A 40-year capital expenditure forecast covering every major common-property asset: roofs, façades, lifts, pumps, fire systems, mechanical plant and finishes
  • Expected useful life and replacement timing for each asset
  • Condition and lifecycle modelling per asset
  • Inflation-adjusted replacement cost estimates, independently certified by MBM, Chartered Quantity Surveyors (RICS)
  • Recommended annual capital works fund contributions so the owners corporation can budget levies that meet future costs
  • Data-linked to the maintenance schedule, so the asset register and the capital plan stay consistent
  • Delivered as Word and Excel, plus a live capital works model online that updates as the building changes

Send us your construction documentation and we'll scope it for your building.

Every deliverable can be independently handed to the people who run the building as structured data they can actually use, not a folder of PDFs nobody opens.

Partners

Certified, delivered and run with partners

The partners who carry the building after handover work from the same building record we produce.

MBM

Certification partnership with MBM

MBM

Chartered Quantity Surveyors (RICS). MBM independently reviews and certifies every maintenance schedule and capital works plan we deliver, and issues the QS Certification Statement to the owners corporation.

Visit →
DLP Manager

Defects liability partnership with DLP Manager

DLP Manager

The digital backbone for post-construction handover. Builders and developers use DLP Manager to run the defects liability period, and the asset register and maintenance schedule flow straight into it, so defects and maintenance run on the same building record the handover package was built from.

Visit →
Unlockt

Insurance partnership with Unlockt

Unlockt

Unlockt advises on, prices and places building insurance from the same building record, so the risk is priced on what is actually in the building rather than a postcode average. Cover runs from decennial liability during construction to strata insurance at handover and the renewals that follow, each placement made against the certified register.

Visit →

Portals

One building record, three ways in

Each party gets its own interface onto the same building record, and sees only the projects it has been given access to.

Developer Portal

Upload or connect your construction documentation, track every project through extraction and certification, answer information requests and download the finished package. You see every scheme you own, and nothing else.

Strata Portal

The building's certified record, kept current after handover. Strata managers and owners corporations see only the buildings they are responsible for.

QS portal

The certifying Quantity Surveyor reviews, queries and certifies online, with every adjustment recorded against the register it changed. Reviewers see only the projects assigned to them.

Integrations

Data in from where it lives. Data out to where the building is run

Procore

Connect your Procore project and we read the drawings and specifications directly from it. Nothing to re-upload, and every deliverable traces back to the sheet it came from.

DLP Manager

The asset register and maintenance schedule flow into DLP Manager, so the defects liability period runs on the same building record the handover package was built from.

Next step

Request a project assessment

Tell us about the project and what documentation you have. We'll scope it for your building and come back within one business day.

We'll only use these details to respond to your enquiry.

Prefer email? sales@thesubstratagroup.com

Group context

Part of the Substrata Group

Substrata AI is the data-transformation engine of the Substrata Group. We turn raw construction documentation into structured, foundational building data: the asset register, maintenance schedule, capital works plan, compliance baseline and O&M manual, captured at source, before a building is even handed over. That foundational data is the moat the whole group is built on.

Risk advisoryUnlockt (insurance placement fee)
Data presentationDLP Manager (defect management, maintenance)
Data transformationSubstrata AI (maintenance schedules, capital works plans, building data)
Foundational datathe moat (construction drawings, premiums, asset register)
substrata
The group

Substrata is an AI-native risk business. Foundational building data is the moat; post-construction risk management is the proposition. Each layer adds value. Substrata AI captures and structures the data, DLP Manager runs it as a living operating record, and Unlockt uses it to advise on, price and manage building risk, including products like the Substrata building-performance score and decennial liability insurance.

Substrata AI captures and structures the foundational data layer that powers everything above it.